Shipping Within The United States

 

Orders are processed and ship business days.

We attempt to ship packages out the business day received. 

We understand the importance of timely order fulfillment and delivery toward your fitness and health goals.

Orders are shipped free ground to the lower 48 states when the subtotal for goods, after all discounts, is 80 dollars.
Orders below this amount receive a discounted rate that is calculated at checkout based on dimensional weight, distance to deliver (Zip Code) and or estimated weight. Shopify provides this calculation.
Free and flat-rate shipping within the United States is via UPS Ground, UPS SurePost or USPS.

UPS Ground Estimated Transit Times (in business days)

UPS Ground delivery to Residential addresses is Monday-Friday, between 9am and 7pm.

UPS Ground delivery to Business addresses is Monday-Friday, by the end of business day.
Expedited shipping options are available.
Conditions

UPS Ground is used for Free Shipping to the Contiguous United States

UPS Ground delivery requires a physical street address.

UPS will not deliver to P.O. Boxes

USPS Mail Service is used for Free Shipping to APO/FPO addresses & P.O. Boxes

Once an order is fulfilled, tracking is emailed and posted on your account. 
Shopify offers an App that makes these notifications to your cellular phone. We encourage customers to use this free app.
If you have special concerns please email us at:
orders@familybariatric.com 
Call the order desk during posted weekday business hours at:
419-502-0206

Warm Weather Shipments

We promptly ship all orders from our cool temperature-controlled warehouse.

However, we have no control over the conditions your package(s) may encounter on the trip from our door to yours, particularly in the warm weather months.

Tips to Minimize Warm Weather Melting:

To reduce transit time, consider choosing Expedited Shipping during warm weather months.

Avoid packages being left outside. 

Some customers opt to have their orders delivered to their work address during the summer. 

Others choose an alternate location like a friend, neighbor or relative’s home.

Simple Solution to a Sticky Situation

If you encounter product melting issues, place boxes of bars or unopened products in the refrigerator for about an hour.

For best results, minimize handling of individually wrapped products as much as possible.

Although appearance may be slightly altered, items will re-constitute with no loss of taste or nutrition.

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