Shipping Within The United States
Orders are processed and ship business days.
We attempt to ship packages out the business day received.
We understand the importance of timely order fulfillment and delivery toward your fitness and health goals.
UPS Ground Estimated Transit Times (in business days)UPS Ground delivery to Residential addresses is Monday-Friday, between 9am and 7pm.
UPS Ground delivery to Business addresses is Monday-Friday, by the end of business day.
UPS Ground is used for Free Shipping to the Contiguous United States
UPS Ground delivery requires a physical street address.
UPS will not deliver to P.O. Boxes
USPS Mail Service is used for Free Shipping to APO/FPO addresses & P.O. Boxes
Warm Weather Shipments
We promptly ship all orders from our cool temperature-controlled warehouse.
However, we have no control over the conditions your package(s) may encounter on the trip from our door to yours, particularly in the warm weather months.
Tips to Minimize Warm Weather Melting:
To reduce transit time, consider choosing Expedited Shipping during warm weather months.
Avoid packages being left outside.
Some customers opt to have their orders delivered to their work address during the summer.
Others choose an alternate location like a friend, neighbor or relative’s home.
Simple Solution to a Sticky Situation
If you encounter product melting issues, place boxes of bars or unopened products in the refrigerator for about an hour.
For best results, minimize handling of individually wrapped products as much as possible.
Although appearance may be slightly altered, items will re-constitute with no loss of taste or nutrition.